We just installed My Book Live and both our desktop and laptop were able to read the network. That evening, we went to turn off the laptop and it wouldn't. After taking out the battery and waiting, it rebooted and went into the: start up normally or safe mode. Soon after none of the USB ports were being recognized, but the network for the book was showing.
I took it to Best Buy and everything worked just fine. Brought it home, started it up and nothing—no USB ports and it had trouble shutting down. Unplugged the My Book Live, restarted the laptop and it is now working beautifully.
So, my question—why is it interfering with the operation of my laptop? As long as it is unplugged, laptop works fine.
Any help would be greatly appreciated! Thanks, Susan