I need to preface this post that I'm not too technical so please be patient.
I've tried to browse through the site and have found many posts with a similar issue but no solutions have helped. As the title says, I can't access the dashboard. When I type my MBL IP or name, the face of the dashboard comes up but no access to any settings or menus items.
I didn't know if I enabled SSH so I downloaded PUTTY and tried that but it says I can't access so it looks like it's not enabled. I've tried every form of reset/reboot I've found on the boards with no luck.
I have access to the mapped drive and the MBL itself constantly blinks the green light like it's doing something but it's idle. I don't have any data to lose so no worries there.
I did try typing in mybooklive/ui/settings/utilities and the utilities page actually comes up but nothing works. I tried to do a factory restore. I also tried going to /system to do a firmware upgrade and that doesn't work too.
If you have a solution or have seen one posted, can you please help me out? Any step-by-step detail would be much appreciated.
Thanks and please HELP!